Effective Date: 12 October 2024

1. Introduction:

Helpy Connect is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our app.

2. Information We Collect:

Personal Information: Name, email address, date of birth, address, phone number, and other registration details.

Usage Information: Data on how you use the app, including posts, messages, and interactions with other users.

Location Data: To provide relevant posts within your area, we may collect your location with your consent.

3. How We Use Your Information?

To provide and maintain our services.

To communicate with you, respond to inquiries, and provide customer support.

To improve the app and personalize your experience.

4. Sharing Your Information:

We do not sell your personal data to third parties. However, we may share information:

With service providers who help us operate the app.

When required by law or to protect the rights and safety of our users.

5. Data Security:

We implement appropriate security measures to protect your information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Choices:

You may update your profile information at any time. You can also request the deletion of your account by contacting support.

7. Changes to This Policy:

We may update this Privacy Policy from time to time. Continued use of the app constitutes acceptance of the updated policy.

8. Location Access:

We require access to users' location to display the nearest posts where assistance is needed.

9. File Access:

We require access to users' files to enable them to select and upload images or documents for other users to view and provide support accordingly.